Home Overview
Tap a card below or use the tabs to jump to pets, vets, insurance, calendar, AI advice, your favourite shops or Settings.
Create a profile for each of your pets with photo, DOB, chip number and notes.
Store your primary vet, contact details, email, website and emergency number.
Track policies, renewal dates and attach important documents so everything’s to hand.
Store passport details, rabies vaccinations, tapeworm treatments, and travel documents with automatic expiry reminders.
Track pet licences, expiry dates, and attach licence documents with automatic renewal reminders.
Create reminders for flea and worming, meds and vet visits with repeat options.
A dedicated space for asking pet-care questions. Cloud AI integration will come later.
Quick access to your favourite online vets, pharmacies and pet stores.
Order a PetHub+ QR tag for your pet so Lost Mode works properly and anyone who finds them can scan the code to reach your pet’s page.
UK only or rest of the world via Zazzle.
See a map of pet-friendly coffee shops, restaurants and hotels near you.
Manage family sharing, subscriptions and your account in one place.
Learn how each card works and how to use all the features of PetHub+.
Guide How it works
Learn about each card on the home screen and how to use them to manage your pets' care.
Pets Card
What it does: The Pets card is your central hub for managing all your pet profiles.
- Create detailed profiles for each pet with photos, names, and information
- Store important details like date of birth, microchip numbers, and notes
- View upcoming birthdays in a convenient list
- Link pets to vets and insurance policies
- Access Lost Mode for each pet (requires PetHub+ QR tag)
- Ask AI questions about specific pets
Tap the Pets card to see all your pets. Tap "Add pet" to create a new profile, or tap an existing pet to view and edit their details. The card shows upcoming birthdays so you never miss a celebration!
Vets Card
What it does: Store and quickly access all your veterinary contact information.
- Save your primary vet's contact details
- Store phone numbers, email addresses, and websites
- Keep emergency contact numbers handy
- Quick action buttons on the home screen for calling or emailing
- Link vets to specific pets for easy reference
Tap the Vets card to add or edit your vet information. Once saved, you'll see quick action buttons on the home screen that let you call or email your vet with a single tap. Perfect for emergencies!
Insurance Card
What it does: Keep track of all your pet insurance policies and important documents.
- Track multiple insurance policies for different pets
- Set renewal dates and get reminders
- Attach important documents like policy certificates
- Store policy numbers and provider information
- Link policies to specific pets
Tap the Insurance card to view all your policies. Add a new policy by entering the details and renewal date. You can attach documents by taking photos or uploading files. The app will remind you when renewals are approaching.
Passport & Travel Card
What it does: Store passport details, vaccination records, and travel documents for each pet with automatic expiry reminders.
- Store passport number, country of issue, and issue date
- Track microchip number
- Record rabies vaccination and expiry dates
- Track tapeworm treatment dates and due dates
- Upload up to 8 travel documents per pet (passport pages, certificates, etc.)
- Automatic reminders for rabies expiry and tapeworm due dates
- Travel status badge shows validity at a glance (green/amber/red)
- All documents stored securely with family sharing access
Tap the Passport & Travel card to add travel information for a pet. Enter passport details, vaccination dates, and upload documents like passport pages or certificates. The app automatically creates reminders for expiry dates. The status badge shows green when everything is valid, amber if information is incomplete, or red if something has expired.
Document types: Passport, rabies certificate, titre test, tapeworm treatment, Animal Health Certificate (AHC), microchip certificate, vaccination record, or other.
Licence Card
What it does: Track pet licences, expiry dates, and store licence documents with automatic renewal reminders.
- Store licence number and issuing authority
- Record issue date and expiry date
- Upload one licence document per pet (PDF or image)
- Automatic reminder for licence expiry
- All documents stored securely with family sharing access
Tap the Licence card to add licence information for a pet. Enter the licence number, issuing authority, and expiry date. Upload a photo or PDF of the licence document. The app automatically creates a reminder for the expiry date so you never forget to renew.
Calendar Card
What it does: Never miss important pet care tasks with smart reminders and a visual calendar.
- Create reminders for flea treatments, worming, medications, and vet visits
- Set up repeating reminders (daily, weekly, monthly, etc.)
- View today's care items at a glance on the home screen
- See a weekly overview of upcoming tasks
- Full calendar view with month/week/day options
- Get notifications before tasks are due
- Apply reminders to multiple pets at once
- Automatic reminders for travel (rabies expiry, tapeworm due) and licence expiry
Tap the Calendar card to see all your reminders. Create a new reminder by selecting the pet, type of care (flea treatment, worming, medication, vet visit), date, and whether it repeats. The home screen shows today's tasks and this week's overview so you always know what's coming up. Reminders for travel and licence expiry dates are created automatically when you save those details.
AI Advice Card
What it does: Get instant answers to your pet care questions using AI assistance.
- Ask general pet care questions
- Get advice about specific pets (from the Pets section)
- Receive instant responses to common queries
- Cloud AI integration coming soon for enhanced features
Tap the AI Advice card to open the chat interface. Type your question and get instant answers. You can also ask questions about specific pets from their profile page for personalized advice.
- 5 questions per day (resets at midnight)
- 10 seconds between questions
- Pet-related questions only
💬 Need unlimited questions? Try ChatGPT for unlimited AI assistance.
Shops & Links Card
What it does: Quick access to your favourite online pet stores, pharmacies, and veterinary services.
- Save links to your preferred online vets
- Bookmark pet pharmacies and stores
- Quick access to frequently used websites
- Organize your pet-related bookmarks in one place
Tap the Shops & Links card to view your saved bookmarks. Add new links by entering the name and URL of your favourite pet stores, online vets, or pharmacies. Tap any link to open it in your browser.
Pet Tags Card
What it does: Order PetHub+ QR tags for your pets to enable Lost Mode functionality.
- Order custom QR code tags for your pets
- Enable Lost Mode - anyone who finds your pet can scan the QR code
- Direct finders to your pet's page with contact information
- UK only or rest of the world via Zazzle
Tap the Pet Tags card to view the ordering interface. Select which pet you'd like to order a tag for, enter your delivery address, and complete the purchase. Once you receive the tag and attach it to your pet's collar, Lost Mode will be fully functional - anyone who finds your pet can scan the QR code to contact you.
Lost Mode - Complete Guide
What it does: Lost Mode is a critical feature that helps reunite you with your lost pet. When enabled, anyone who finds your pet can scan the QR code on their tag to access a public page with your contact information and the pet's details.
- Order a PetHub+ QR Tag: First, order a QR tag from the Pet Tags card and attach it to your pet's collar.
- Enable Lost Mode: When your pet goes missing, go to the Pets section, select your pet, and tap "Lost Mode" to open the Lost Mode interface.
- Mark Your Pet as Lost: In Lost Mode, toggle the "Enable Lost Mode" switch to ON. This activates the public lost page.
- Enter Last Seen Details: Fill in where and when your pet was last seen. You can drop a pin on a map or use your current location.
- Add Contact Information: Enter the contact name and phone number (required) that people should use if they find your pet. You can also add an email address.
- Add Additional Information: Include behaviour notes (e.g., "Very friendly but nervous of traffic") and an optional reward amount.
- Save and Share: Once saved, you'll get a QR code and public link that you can share on social media or print on posters.
If someone reports seeing your pet in a different location, you can add additional sightings:
- In Lost Mode, use the map to drop a pin at the new location where your pet was seen
- Tap "Add sighting from map pin" button
- Enter when the pet was seen (or leave blank for "just now")
- Add any notes about the sighting (e.g., "Seen running towards the park")
- The sighting will be saved and appear in the sightings list
- All sightings are visible on the public lost page, helping track your pet's movement
- View Public Page: See exactly what finders will see when they scan the QR code
- Generate Lost Poster: Create a printable poster with your pet's photo, details, and QR code
- Copy Link: Share the public link on social media, in lost pet groups, or via email
- Notify Family: Send the lost page link to family members and friends
- Track Sightings: View all reported sightings on the map to see your pet's movement pattern
- Enable Lost Mode immediately when your pet goes missing - every minute counts
- Keep your contact information up to date so finders can reach you
- Add sightings as soon as you receive reports to track your pet's location
- Share the QR code and public link widely on social media and local lost pet groups
- When your pet is found, toggle Lost Mode OFF to deactivate the public page
- The QR tag works even when Lost Mode is off - it will show your pet's profile page
Pet-friendly Places Card
What it does: Discover pet-friendly locations near you including cafes, restaurants, and hotels.
- Interactive map showing pet-friendly venues
- Find coffee shops, restaurants, and hotels that welcome pets
- View locations based on your current location
- Get directions to pet-friendly places
Tap the Pet-friendly Places card to open an interactive map. The app will show pet-friendly locations near you. You can tap on markers to see more details about each venue, and get directions if needed. Perfect for planning outings with your furry friends!
Settings Card
What it does: Manage your account, family sharing, subscription, and settings all in one place.
- Family Sharing: Share pets, vets, insurance, and calendar with family members
- Subscription: View and manage your PetHub+ subscription status
- My Details: Change your password and review account information
- Get family invite codes to add members
- Manage who has access to your pet information
Tap the Settings card to access account management. From here you can set up family sharing by generating an invite code, check your subscription status, and update your account details. Family sharing lets you collaborate with family members on pet care - everyone stays in sync!
Frequently Asked Questions
Q: How do I share my pets with family members?
A: Go to the Settings card, then tap "Family sharing". You'll see your family invite code that you can share with family members. They can use this code to join your family and access all your pets, vets, insurance, and calendar information.
Q: Can I use Lost Mode without ordering a QR tag?
A: Lost Mode requires a PetHub+ QR tag to work properly. The QR tag allows anyone who finds your pet to scan it and access your contact information. You can order a tag from the Pet Tags card, and once attached to your pet's collar, Lost Mode will be fully functional.
Q: How do I set up repeating reminders for flea treatment?
A: Go to the Calendar card, create a new reminder, select "Flea treatment" as the type, choose the date, and then select a repeat option (e.g., "Every 4 weeks" or "Monthly"). You can also set a reminder offset to get notified before the due date.
Q: What happens to my data if I delete my account?
A: Deleting your account permanently removes all your pets, vets, insurance policies, reminders, and other data from PetHub+. This action cannot be undone. Make sure to export any important information before deleting your account.
Q: Can I use PetHub+ offline?
A: Yes! PetHub+ stores your data locally on your device, so you can view and edit your pets, vets, insurance, and calendar even without an internet connection. Your data will sync to the cloud when you're back online.
Q: How do I change my subscription or cancel it?
A: Go to the Settings card, then tap "Subscription". Here you can view your current subscription status and manage it. If you subscribed through the app store (iOS/Android), you'll need to manage it through your device's subscription settings.
Q: Can I attach multiple documents to an insurance policy?
A: Yes! You can attach up to 3 documents per insurance policy. Each document must be 3MB or smaller. Supported formats include PDFs and images.
Q: What should I do if my pet goes missing?
A: Immediately go to the Pets card, select your pet, and tap "Lost Mode". Enable Lost Mode, enter where and when your pet was last seen, add your contact information, and save. Then share the QR code and public link on social media and with local lost pet groups. Add any sightings you receive to track your pet's movement.
Q: How do I add a vet to multiple pets?
A: When editing a pet's profile in the Pets section, you can select a vet from the dropdown. Each pet can have their own vet assigned. If you want to use the same vet for multiple pets, simply select that vet when editing each pet's profile.
Q: Can I export my pet data?
A: Currently, your data is stored locally and synced to the cloud. For backup purposes, your data is automatically synced to your account. If you need to export specific information, you can take screenshots or copy the details manually.
Q: Why aren't my reminders showing notifications?
A: Make sure you've granted notification permissions to the PetHub+ app in your device settings. Also, check that your reminders have a date/time set and that the reminder offset is configured if you want to be notified before the due date.
Q: How do I update my contact information for Lost Mode?
A: Go to Lost Mode for the specific pet, and you can update the contact name, phone number, and email. You can also check "Save these contact details as the default for this family" to use the same information for future Lost Mode activations.
Settings Account & family
Everything to do with your account lives here – family sharing, subscription, your password, deleting your account, and legal information.
Manage who you share pets, vets, insurance & calendar with, and get your family invite code.
Check your PetHub+ subscription and how you currently have access.
Change your password and review basic account details.
Get help, contact us, or read our Privacy Policy and Terms of Use.
Open SupportPrivacy Policy, Terms of Use, and (on iOS) Apple Standard EULA.
Sign out of this device. Your data stays in the cloud; sign in again to continue.
Permanently delete your PetHub+ account and all saved pets, vets, insurance, reminders and family links from this device and the cloud.
Pets 0 pets
Each pet gets their own profile with photo, DOB, chip number, notes, and links to vet and insurance.
Pet profile View & edit
Lost Mode will open in a new tab. From there you can set last seen details, contact info and share the QR code or link.
Pet Tags
Choose UK for direct delivery, or order via Zazzle for all other countries.
Pet Tags – Rest of the world Zazzle
Order a PetHub+ QR tag for your pet via Zazzle (all countries except the UK). Each tag is personalised with a unique QR code and pet’s name on the back.
On Zazzle, when it asks to “Change image” for the QR code, upload the image you downloaded (or saved from the new tab).
Click the button below. On Zazzle, enter the pet’s name in the “Pet Name” field and upload your QR image where it says “Change image”. Then add to basket and checkout.
Pet Tags Order
Order a PetHub+ QR tag for your pet. The tag links to your pet’s Lost & Found page, so anyone can scan it and contact you if they’re found.
It’s also required if you want to enable Lost Mode in the app.
Delivery: United Kingdom, Channel Islands and Isle of Man only (for now).
Vets Practices
Save vet contact details so they’re always close to hand.
Vet details Practice
Insurance Policies & docs
Manage insurance policies and attach PDF copies so everything is easy to find. Policies are stored locally on this device.
Policy details View & edit
Passport & Travel Documents & reminders
Keep track of pet passports, rabies vaccinations, tapeworm treatments, and related documents. Automatic reminders help you stay on top of expiry dates.
Travel & Passport View & edit
Licence Documents & reminders
Keep track of pet licences, expiry dates, and related documents. Automatic reminders help you renew on time.
Pet Licence View & edit
Calendar Care items
Calendar view Week & month
AI Advice Powered by AI
Ask pet-related questions only. Topics include food, exercise, behaviour, health, or general pet care. For emergencies, always contact your vet.
- 5 questions per day - Resets at midnight
- 10 seconds between questions
- Pet questions only - General pet care advice
Shops & links Quick access
Save links to your favourite online vets, pharmacies and pet shops. Note: Shop links are stored locally on this device and are not backed up to the cloud. Any websites you add to your vet or insurance records can also appear here automatically.
To create a new shop card, tap “Add shop”, give it a short name and paste the full website URL. You can edit or delete shops at any time.
Pet-friendly places Cafés, vets & more
Use the map below to find dog-friendly cafés, vets, pet shops, walks, pubs and more near your location.
Tip: Tap markers for more information or open full-screen for directions.
Data for nearby places is provided by Google Places. Pet-friendliness can’t be guaranteed – please check details directly with the venue before you visit.
Subscription
This shows how this account currently has access to PetHub+.
If you use PetHub+ via a shared family, you'll see that here.
If you pay for PetHub+ yourself, you can update billing details or cancel using this button.
Have an invite code? Enter it below to unlock PetHub+ on this account.
Restore only works for the Apple/Google account that pays. Family members get access via the family owner.
My Details Security
Update your PetHub+ password and basic contact details.
For security, confirm your current password before changing your email.
Used on your Lost & Found page so people can contact you if your pet is found.
Family sharing Cloud sync
Family sharing lets your household see the same pets, vets, insurance and care reminders across multiple devices. Each person has their own login, but you all join the same family.
- Pets: details, photos, notes.
- Vets: practice details & quick actions.
- Insurance policies: insurers, policy numbers & links.
- Calendar: reminders for meds, flea & worming, vet visits and more.
- Shops & links list.
- AI advice conversation history.
- App preferences on this phone/tablet.
Sign in first to see your family code.
Manage who’s in your family.
Removing someone will kick them out of your family. On their device they’ll be signed out and asked to sign in again.